Twandikire

Andikira support@tracebud.com uvuga ubwoko bw'igikoresho cyawe (iPhone, iPad, cyangwa Android), verisiyo ya porogaramu, n'ibisobanuro bigufi by'ikibazo. Akenshi dusubiza mu munsi umwe w'akazi.

Imeyili

support@tracebud.com

Porogaramu yo ku murima

Gushushanya ibibanza, isarura, n'impapuro z'ubutaka

Ubufasha bwa koperative

Saba koperative yawe ubutumire cyangwa gusubiza konti ku ntangiriro

Porogaramu ya terefone yo ku murima

Injira: Koresha Google, Apple, cyangwa imeyili kuri konti ya Tracebud iyo ari yo yose — harimo abahinzi, abakozi ba koperative, n'abandi bakoresha na dashboard.tracebud.com.
Gushushanya nta interineti: Ushobora gushushanya ibibanza nta konti. Uzinjire nyuma uhereye mu Igenamiterere kugira ngo ubike mu gicu.
Kubika kopi n'ihuzwa: Bisaba interineti na konti winjiyemo.
Ibanga: Reba Politiki y'Ibanga.

Imbonerahamwe y'umuryango (yishyurwa)

Kwiyandikisha ku mwanya w'akazi wa Tracebud ku makoperative, abohereza mu mahanga n'abinjiza biguzwe ku rubuga rwacu kandi bikoreshwa kuri dashboard.tracebud.com. Ukwo kwiyandikisha gutandukanye na porogaramu y'ubuntu ya terefone yo ku murima. Ku birebana n'ubwishyu, kugerageza, cyangwa kwinjira ku Mbonerahamwe, twandikire kuri support@tracebud.com cyangwa usure Ibiciro.

Tanga raporo y'ikibazo

Iyo utangaza ikosa cyangwa guhagarara, ushyiremo:

Ubwoko bw'igikoresho na verisiyo ya OS
Verisiyo ya porogaramu (Igenamiterere → Ibyerekeye muri porogaramu yo ku murima)
Intambwe zo kubisubiramo
Amafoto ya ecran niba bishoboka